Case Study: BCR Infinity Architects
Enhancing Communication and Security through Integrated Solutions
Location
Cambridge
Industry
Architecture
Employee and turnover size
Around 50 employees, with assets exceeding £1M
BCR Infinity Architects was undergoing rapid growth following a company merger but faced challenges with their IT and telecoms systems. Services were spread across three different suppliers, resulting in fragmented communication between their Cambridge and Bury St Edmunds offices.
With two separate servers and no streamlined communication between the offices, BCR Infinity needed to consolidate suppliers and create a seamless working environment across locations. They required a technology partner who could deliver a fast and reliable solution to these challenges.
About BCR Infinity Architects
BCR Infinity Architects is a RIBA Chartered Practice, established in 2018 through the merger of Barber Casanovas Ruffles Architects and Infinity Architects after two years of successful collaboration. With over 30 years of collective experience across multiple sectors, BCR Infinity Architects brings a wealth of knowledge to every project they undertake.
Interaction with Artemis
Artemis stepped in to provide a fully managed solution, including IT Managed Services, Cyber Security, Disaster Recovery, telecoms, and a wide area network (WAN) to provide seamless communication between sites.
Challenges
Fragmented Services
BCR Infinity’s voice and data services were fragmented across multiple suppliers, causing delays in communication and issue resolution.
Slow, Insecure Data Sharing
Inefficient communication between the two offices made data sharing slow and insecure, reducing employee productivity.
Disaster Recovery Vulnerability
In the event of a disaster, BCR Infinity relied on network storage devices, causing significant disruption to operations.
Weak Cyber Security Posture
The company’s IT security needed strengthening to protect against modern cyber threats.
Solutions
Consolidated IT & Telecom
Consolidation of all voice and data services, ensuring faster communication and quicker resolution times.
SD-WAN Implementation
Implemented a fully managed SD-WAN solution to provide secure, reliable, and fast connectivity between office locations.
Cloud-Based Disaster Recovery
Introduced a cloud-based disaster recovery system, enabling employees to access data quickly from any location in the event of a disaster.
Advanced Cyber Security with XDR
Deployed Sophos Intercept X with XDR, enhancing the company’s ability to detect, investigate, and respond to cyber threats rapidly.
Testimonial
“Artemis provide us with a professional experience, we are very happy with the service we receive. We communicate between the offices with ease now, this is so much better. As a business, we require both one to one and more globalised support, Artemis is always responsive.”
— BCR Infinity Architects
Artemis has effectively improved BCR Infinity Architects’ IT and communication systems by consolidating their services into a single solution. This partnership has provided tailored support that enhances operational efficiency and boosts data security across both offices. As a result, BCR Infinity Architects can focus on their architectural projects while enjoying streamlined collaboration, reduced costs, and the confidence that their IT infrastructure is secure and well-managed.
Outcomes & Benefits
Cost Efficiency and Flexibility
Consolidating IT and telecom services with Artemis has reduced costs for BCR Infinity Architects, allowing for greater flexibility in resource allocation and responsiveness to business changes.
Improved Operational Efficiency
With Artemis managing technical services, BCR Infinity Architects now enjoys faster issue resolution, enabling the team to focus on architectural projects and enhancing overall productivity.
Enhanced Security Measures
The integration of Sophos Intercept X with XDR has strengthened BCR Infinity’s cyber security, protecting sensitive project data and strengthening client trust in their services.
Positive Customer Experience
The SD-WAN solution has improved communication between offices, allowing for faster data sharing and collaboration, resulting in better project outcomes and increased client satisfaction.